![]() Being an engineer I realize that the business unit and marketing/sales have more say than the technical staff at most companies. I’m connected to my 2.4 GHz network and hitting roughly 8Mbps at -53 dBm power. Customers should realize if you have to paste that same cookie cutter reply addressing everyone’s concern then Ring and your customers have a really big problem. I’ve read your response back to other customers so many times that I’ve memorized it. And don’t bother to paste your typical reply telling me to email you because you’re so concerned. ![]() Also, one of the times I tried calling you I was given the option of making an appointment for you to call me back but you never did. Should be the customers decision to drain the battery in live view. I wish you would at least have the option of turning off the 10 minute timer that shuts down live view. Same problem many other of your other customers complain about. My settings are set to be as fast and sensitive as possible. I am receiving alerts but they’re several seconds delayed. Once again, we appreciate your feedback and input. This allows you to tap the Camera Preview on the dashboard to open up the Live View rather than the Event Timeline first. Under Device Settings > Video Settings, you can enable the Tap Camera Preview for Live View option. Alternatively, you can activate the Live View from the device itself using the Live View button. When you receive a motion alert, you can tap on that alert to activate the Live View of the associated Doorbell or Camera. While the Rapid Ring app is no longer supported, you can still quickly access the Live View on your devices quickly in the Ring app. Hi there, thank you for taking the time to share your feedback with us. Btw, I’m on an iPhone 13 Pro Max, so it’s not an issue of hardware capability. Rapid Ring used to be extremely fast, but it stopped working altogether shortly after they stopped supporting it. We live next to a busy street and sidewalk, so we have the perimeter of our motion zones set to avoid those areas so we aren’t inundated with needless recordings and notifications, however we sometimes hear heated arguments across the street or unidentifiable suspicious sounds that we’d like to see for peace of mind immediately, but this app can’t do that, which lowers the overall effectiveness of all Ring-based security setups… just something to be aware of if you’re considering a Ring camera system and are in a similar situation. It is often useless for monitoring things quickly, as the things that catch our attention are often long gone by the time this app manages to get everything pulled up. This app takes more than three times as long just to launch and then at least twice as long to load the live feed. The claim that those features are now a part of this app is an absolute lie. This app is no longer supported.” The only features of Rapid Ring were to be such a small, streamlined, single-purpose app that it could open very quickly and load live feeds with extreme speed so as to be able to view live events immediately. The Rapid Ring app has a notice that reads “ Rapid Ring's features are now part of the Ring app. See and speak with visitors with HD Video and Two-Way Talk Get real-time doorbell and motion alerts on your smartphone or tablet Whether you’re halfway around the world or just busy with the kids upstairs, with Ring, you’re always home. (compatible Ring Protect Plan subscription required) to request dispatch of emergency responders when your Ring Alarm is triggered. Enroll in Ring Alarm professional monitoring Ring Alarm systems let you monitor entrances and indoor spaces, and detect certain safety hazards. Some models can even notify you about motion nearby, and trigger other compatible Ring devices to record. Ring Smart Lights let you control and schedule lighting easily. With a compatible Ring Protect Plan subscription (or free trial), you can review, save, and share Ring videos. Keep an eye on what matters with live HD video and greet visitors with Two-Way Talk. Ring Doorbells and Cameras can send you instant alerts when someone’s at your door or motion is detected. Watch over your property from anywhere with Ring Video Doorbells, Security Cameras and Alarm systems, and Smart Lights.
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